Care Basic
RM150/mo
billed monthly, no lock-in
- Uptime & security monitoring
- CMS / plugin updates
- Up to 1 hour/month content edits
- Monthly health-check email
- No priority support queue
- No performance reports
Home / Web Design / Care & Maintenance
Ongoing support
Keep your website secure, updated and running after launch
An optional monthly retainer for site owners who'd rather not maintain the site themselves. Billed monthly, no lock-in — cancel, upgrade or downgrade anytime.
Care plans
Pick the level of support your site needs
Every plan covers the essentials — monitoring, updates and security. Higher tiers add more editing time and faster support.
Care Standard
RM350/mo
billed monthly, no lock-in
- Everything in Basic
- Up to 3 hours/month edits
- Minor design tweaks
- Quarterly performance report
- Priority support, next business day
Care Plus
RM650/mo
billed monthly, no lock-in
- Everything in Standard
- Up to 6 hours/month edits or small features
- Monthly SEO / traffic report
- Same-day priority support
Prices are indicative and confirmed in writing before your plan starts. Every Care plan requires the site to be hosted on Gotka's cloud — we migrate it over for free if it isn't already.
Why bother with a care plan
A website is never really "finished"
Security doesn't pause
Unpatched software is the most common way small business sites get compromised. Updates and scans catch problems before visitors do.
Downtime is expensive
Every hour a site is down or broken is an hour of lost enquiries. Monitoring catches issues fast, often before you'd notice yourself.
Content goes stale
Old prices, expired promotions and outdated hours quietly cost you trust. A care plan means small edits actually get done.
Questions
Care plan FAQ
Is there a lock-in contract?
No. Care plans are billed monthly with no lock-in — cancel, upgrade or downgrade anytime.
What counts as a "content edit"?
Small changes such as text or image swaps, updating prices or opening hours, adding a testimonial, or a new FAQ entry. Larger changes — new pages, redesigned sections — are quoted separately.
What happens if I go over my monthly hours?
We'll always tell you before doing extra work. Occasional overflow is billed at a simple hourly rate, or we'll suggest moving up a tier if it happens regularly.
Does my site need to be hosted with Gotka to get a Care plan?
Care plans assume the site is on Gotka's cloud hosting, since that's what lets us monitor uptime and security directly. If it's hosted elsewhere, we migrate it over first — for free.
Can I add a Care plan to a site you didn't build?
Yes, after a quick technical review to make sure we can support it properly.
How do I sign up for a Care plan?
Add it as step 4 of our website package builder if you're building a new site, or message us directly if you're an existing client adding it to a site we already host.
Let someone else worry about the website
Add a Care plan to a new build, or bring an existing Gotka-hosted site under one.